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Category: New Garden Centres

Which Wyevale Garden Centres have been sold to Dobbies?

The following centres will become part of the Dobbies family. These centres will transition in phases across May and June.

Altrincham - likely to trade as Wyevale until 2nd September 2019 (this date is subject to change)

Andover - likely to trade as Wyevale until 3rd June 2019 (this date is subject to change)

Aylesbury - likely to trade as Wyevale until 20th May 2019 (this date is subject to change)

Beaconsfield - likely to trade as Wyevale until 24th June 2019 (this date is subject to change)

Brighton - likely to trade as Wyevale until 3rd June 2019 (this date is subject to change)

Bristol - likely to trade as Wyevale until 3rd June 2019 (this date is subject to change)

Bromley - likely to trade as Wyevale until 24th June 2019 (this date is subject to change)

Bury St Edmunds - likely to trade as Wyevale until 17th June 2019 (this date is subject to change)

Cadnam - likely to trade as Wyevale until 17th June 2019 (this date is subject to change)

Derby - likely to trade as Wyevale until 10th June 2019 (this date is subject to change)

Galton - likely to trade as Wyevale until 17th June 2019 (this date is subject to change)

Gosforth - likely to trade as Wyevale until 20th May 2019 (this date is subject to change)

Hare Hatch, Reading - likely to trade as Wyevale until 10th June 2019 (this date is subject to change)

Harleston Heath- likely to trade as Wyevale until 10th June 2019 (this date is subject to change)

Havant - likely to trade as Wyevale until 3rd June 2019 (this date is subject to change)

Hungerford - likely to trade as Wyevale until 24th June 2019 (this date is subject to change)

Leicester - likely to trade as Wyevale until 17th June 2019 (this date is subject to change)

Lelant - likely to trade as Wyevale until 24th June 2019 (this date is subject to change)

Marple - likely to trade as Wyevale until 10thJune 2019 (this date is subject to change)

Moreton Park - likely to trade as Wyevale until 17th June 2019 (this date is subject to change)

Northampton - likely to trade as Wyevale until 20th May 2019 (this date is subject to change)

Pennine - likely to trade as Wyevale until 3rd June 2019 (this date is subject to change)

Royston - likely to trade as Wyevale until 17th June 2019 (this date is subject to change)

Rugby - likely to trade as Wyevale until 3rd June 2019 (this date is subject to change)

Shenstone - likely to trade as Wyevale until 20th May 2019 (this date is subject to change)

Stockton - likely to trade as Wyevale until 24th June 2019 (this date is subject to change)

Stratford-upon-Avon - likely to trade as Wyevale until 10th June 2019 (this date is subject to change)

Swansea - likely to trade as Wyevale until 20th May 2019 (this date is subject to change)

Telford - likely to trade as Wyevale until 24th June 2019 (this date is subject to change)

York - likely to trade as Wyevale until 20th June 2019 (this date is subject to change)

I have a gift card that I bought when my local Garden Centre was still part of the Wyevale Garden Centre Group. Can I use this in Dobbies?

Gift Cards bought from the Wyevale Group cannot be used in a Dobbies Garden Centre.  They can only be spent on the Wyevale Website or in a Wyevale Garden Centre, full details of their locations are on the Wyevale website.

I’m a Wyevale Garden Club member – what happens to my membership after my local centre becomes Dobbies?

You will continue to receive all benefits of being a member until your centre transitions to Dobbies.

If you would like to sign up for Dobbies Club then you can join at dobbies.com/club

I have unspent Wyevale Garden Club vouchers – will these be accepted in my new Dobbies?

We will accept unspent paper and digital reward vouchers (where points have been converted into reward vouchers) until 31st August 2019. These can also be redeemed in a Wyevale Garden Centres store or on their website.

I currently have an active complaint, how will this be impacted?

This will not be affected by the sale of your local centre. Your statutory rights remain the same.  

I bought a plant under your lifetime guarantee, what will happen after the sale of my local centre?

The sale does not affect your statutory rights.  You can return the item to any other Wyevale Garden Centre along with your proof of purchase and they will be happy to replace it.

What happens if I bought something that needs replaced or refunded before the sale?

The sale does not affect your statutory rights.  You can return the item to any other Wyevale Garden Centre in its original packaging along with your proof of purchase.  They will refund you at the till.

What happens to my garden furniture warranty after the sale of my local centre?

Your warranty and statutory rights remain the same after the sale of your local centre.  If there is any reason you need to invoke the warranty, please contact the Wyevale Garden Centres customer service team.

I have placed an order with Wyevale which hasn’t been delivered yet. What will happen with this after the sale of my local store?

All orders will be delivered as planned. Your statutory rights are not affected. If you have any questions, please contact the Wyevale Garden Centres Customer Service team.

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